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Contact Us

Have a question? Try our FAQs page. You may find the answer you’re looking for there. For urgent issues, please call Customer Service or contact your sales representative.

Contact Lenses

General Questions / Ordering

1-800-267-5098

M-F 8:30am – 7:30pm EST

 

Consumer Questions

Satisfaction Guarantee: 1-888-565-8474​

 

Billing Questions

1-800-465-0882

M-F 8am – 5pm EST​

 

Website Questions

[email protected]

1-800-876-4596​

 

Product Use & Fitting Questions

1-877-334-EYES (3937)

M-F 8am – 8pm EST

 

Product Quality, Technical or Medical Questions

[email protected]

1-855-345-0032

M-F 10am – 5pm EST

 

To Order ACUVUE™ RevitaLens or Blink®

[email protected]

1-866-972-6753

M-F 8:30am – 4:30pm EST

jnjvisionotc.ca

LipiFlow, LipiScan, LipiView, MGE

Customer Service (Surgical)

[email protected]

1-877-266-4543 (prompt #1)

M-F 8:30am – 5pm EST

 

Customer Service

[email protected]

 

Service Contracts

[email protected]

1-877-266-4543 (prompt #3)

M-F 8:30am – 5pm EST​

 

Accounts Receivable

[email protected]

1-866-483-6170

M-F 8:30am – 5pm EST​

 

Brochure Requests

Contact your local sales representative to place all brochure orders.