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Contact Us

Have a question? Try our FAQs page. You may find the answer you’re looking for there. For urgent issues, please call Customer Service or contact your sales representative.

Contact Lenses

General Questions / Ordering


M-F 8:30am – 7:30pm EST


Consumer Questions

Satisfaction Guarantee: 1-888-565-8474​


Billing Questions


M-F 8am – 5pm EST​


Website Questions

[email protected]



Product Use & Fitting Questions

1-877-334-EYES (3937)

M-F 8am – 8pm EST


Product Quality, Technical or Medical Questions

[email protected]


M-F 10am – 5pm EST


To Order ACUVUE® RevitaLens or Blink®

[email protected]


M-F 8:30am – 4:30pm EST


For product quality and medical complaints
for ACUVUE® RevitaLens or Blink®

1-877-266-4543 (option 2)

LipiFlow®, LipiScan®, LipiView®, MGE

Customer Service (Surgical)

[email protected]


M-F 8:30am – 5pm EST

Fax: 1-888-760-1086


Technical Support


M-F 8:00am – 8:00pm EST​

After Hours Exchange


Accounts Receivable

[email protected]


M-F 8:30am – 5pm EST​


Brochure Requests

Contact your local sales representative to place all brochure orders.