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Contact Us

Have a question? Try our FAQs page. You may find the answer you’re looking for there. For urgent issues, please call Customer Service or contact your sales representative.

Contact Lenses, Drops, Solution

General Questions / Ordering

1-800-267-5098

M-F 8:30am – 7:30pm EST

 

Consumer Questions

Satisfaction Guarantee: 1-888-565-8474​

 

Billing Questions

1-800-465-0882

M-F 8am – 5pm EST​

 

Website Questions

[email protected]

1-800-876-4596​

 

Product Use & Fitting Questions

1-877-334-EYES (3937)

M-F 8am – 8pm EST

 

Product Quality, Technical or Medical Questions

[email protected]

1-855-345-0032

M-F 10am – 5pm EST

 

To Order ACUVUE® RevitaLens or Blink®

[email protected]

1-866-972-6753

M-F 8:30am – 4:30pm EST

jnjvisionotc.ca

 

For product quality and medical complaints
for ACUVUE® RevitaLens or Blink®

1-877-266-4543 (option 2)

LipiFlow®, LipiScan®, LipiView®, MGE

Customer Service (Surgical)

[email protected]

1-877-266-4543

M-F 8:30am – 5pm EST

Fax: 1-888-760-1086

 

Technical Support

1-800-511-0911

M-F 8:00am – 8:00pm EST​

After Hours Exchange

 

Accounts Receivable

[email protected]

1-866-483-6170

M-F 8:30am – 5pm EST​

 

Brochure Requests

Contact your local sales representative to place all brochure orders.