- How do I order from Johnson & Johnson Vision?
To open an ordering account, you can complete the downloadable form and fax it back to us, or you can call Customer Service at 1-800-267-5098 Monday – Friday 8:30 am – 7:00 pm EST.
- Can I pay with a credit card?
Great news! You can now pay your statements or invoices by credit card or e-check.
- Who do I contact if I have a billing question?
For all questions about your statements or invoices, please call Billing at 1-800-465-0882 Monday – Friday 8 am to 5 pm EST. If it’s past regular business hours, feel free to contact Customer Service at 1-800-267-5098 Monday – Friday 8:30 am – 7:00 pm EST.
- Can I return unused product?
Johnson & Johnson Vision accepts and credits original purchases of returned product provided the unused product is received in its original package. Please take a look at our Return Policy Page for details.